Terms and Conditions

Terms & Conditions

Last Updated: July 12, 2026

Welcome to our store. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Information

This website is operated by our store. Throughout the site, the terms "we," "us," and "our" refer to the store. By visiting our website or purchasing from us, you engage in our Service and agree to these Terms.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website following any changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you represent that you are at least 18 years old or have permission from a parent or legal guardian to use the website.

3. Products

We strive to display our products, descriptions, and images as accurately as possible. However:

  • Product colors may vary depending on your screen settings.

  • Packaging may occasionally differ from images due to manufacturer updates.

  • Product availability is subject to change without notice.

  • We reserve the right to discontinue products at any time.

All skincare products should be used only as directed.

4. Orders

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Suspected fraud

  • Pricing errors

  • Product availability

  • Payment verification issues

  • Violation of these Terms

If your order is canceled after payment has been received, you will receive a refund to your original payment method.

5. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise noted.

Prices, promotions, and discounts may change at any time without notice.

Although we make every effort to ensure pricing accuracy, errors may occur. We reserve the right to correct pricing mistakes before processing an order.

6. Payment

We accept payment methods offered through Shopify Payments and any additional payment methods displayed during checkout.

By providing payment information, you represent that you are authorized to use the selected payment method.

7. Shipping

Shipping estimates are provided for convenience only and are not guaranteed.

Delivery times may vary due to:

  • Carrier delays

  • Customs processing

  • Weather conditions

  • Holidays

  • High order volume

  • Other circumstances beyond our control

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect addresses supplied during checkout.

8. Returns & Refunds

Please refer to our Return & Refund Policy for complete details regarding:

  • Eligible returns

  • Refunds

  • Exchanges

  • Damaged items

  • Lost packages

By placing an order, you agree to the terms outlined in our Return & Refund Policy.

9. Promotions & Discount Codes

Promotional codes:

  • Cannot be exchanged for cash.

  • May not be combined unless expressly stated.

  • May expire without notice.

  • May exclude certain products.

We reserve the right to cancel promotions at any time.

10. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Product descriptions

  • Images

  • Graphics

  • Videos

  • Icons

  • Website design

  • Text

is owned by or licensed to us and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software or code.

  • Interfere with website security.

  • Submit false or misleading information.

  • Infringe upon the rights of others.

We reserve the right to terminate access for violations of these Terms.

12. Product Disclaimer

Our skincare products are intended for cosmetic use only.

We do not guarantee individual results. Results vary based on skin type, routine, lifestyle, and other individual factors.

Always perform a patch test before using new skincare products.

If irritation occurs, discontinue use and consult a healthcare professional.

Our products and statements have not been evaluated by the U.S. Food and Drug Administration unless specifically stated. Our products are not intended to diagnose, treat, cure, or prevent any disease.

13. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Website use

  • Product use

  • Shipping delays

  • Lost profits

  • Data loss

  • Business interruption

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

16. Indemnification

You agree to indemnify and hold harmless our company, affiliates, employees, officers, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the website.

17. Force Majeure

We shall not be liable for delays or failure to perform obligations resulting from events beyond our reasonable control, including natural disasters, pandemics, labor disputes, transportation disruptions, governmental actions, or internet outages.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles.

19. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our Contact page or by email at support@solumiritual.com